Reference

Legal terms before you join 101u

Lightning Roulette, Crash X, Lotto and our wallet sit under clear account terms, payment checks and privacy duties.

India law contextUPI payment checksCookie and data rulesAccount access terms

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How our Legal position applies

101u Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Legal page sets out how 101u frames account access, wallet checks, game participation and support contact for India. Your eligibility depends on the law that applies where you are located, and access is available only where local law permits. We may ask for identity, address,

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payment ownership or transaction proof before we allow certain account actions, including withdrawals. UPI, Paytm, PhonePe and Google Pay references are used as local payment context, not as legal permission by themselves. If any part of these terms conflicts with a rule that applies to you,
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the stricter legal requirement will guide our handling of your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP PATHS

Legal contact routes for your account

Legal questions need a clear path, not a copied reply. When you contact us, include your account email, the date of the issue and any payment reference from UPI, Paytm, PhonePe or Google Pay. We use those details to find the correct record and reply with the next lawful step. Do not send card images, full identity scans or private codes unless our team asks through the secure channel.

Team online

Legal email

Use the legal contact email shown inside your account area for term questions, data requests or eligibility queries. Include only the records needed to identify the case, and keep payment secrets out of the message.

Live chat handoff

Chat can collect the issue type, account email and payment reference, then pass the case to the correct queue. Legal decisions are not made inside chat when documents or location checks are needed.

Account centre

Your account centre keeps open cases, document requests and replies in one place. Check it before resending the same request, because duplicate tickets may slow the legal check on your wallet or access.

DATA CARE

Data, cookies and account security

We treat Legal requests as account matters tied to records, not as public comments.

Data we collect

We collect account details, login records, device signals, wallet activity and support messages when needed to run legal checks.

Cookie choices

Cookies help keep sessions active, detect repeated failed logins and remember basic preferences.

Security checks

We may use one-time codes, password resets and device checks before sensitive account changes.

Retention rules

Some payment and identity records stay for the period required by law, banking checks or dispute windows.

Correction requests

If your name, address or contact detail is wrong, send a correction request through the account centre.

Who can access

Only teams that need a record for support, security, payment checks or legal handling may access it.

Legal questions about access and data

These answers explain how we handle Legal matters around account access, data, cookies and payment records. They do not replace advice from a qualified professional, and they may change when law or service terms change. If your question involves your exact location, identity record or wallet history, contact us from your account so we can look at the correct case.

Access depends on the law that applies where you are located and is available only where local law permits. If our checks show that access is not allowed, we may restrict account features.

We ask when the law, payment safety or account security requires it. Proof may confirm that the account owner also controls the UPI, Paytm, PhonePe or Google Pay record used in the wallet.

Send the request through your account centre or legal contact email. We verify ownership first, then provide the records we can share under applicable law and remove details that relate to other people.

Yes, you can ask us to correct inaccurate account details. If the change affects withdrawals, eligibility or payment ownership, we may request supporting proof before updating the record.

Your account access may change if you move to a place with different rules. We may use login location, payment records or documents to decide which features are available where local law permits.

We keep payment records only as long as needed for legal duties, dispute handling, fraud checks and wallet reconciliation. After that period, we delete or reduce records according to our retention process.

Use the account centre for cookie, login or device questions tied to your account. For broader privacy or legal requests, use the legal contact route so the request reaches the correct team.

Legal terms before you join 101u

Legal contact routes for your account

Legal email

Live chat handoff

Account centre

Data, cookies and account security

Data we collect

Cookie choices

Security checks

Retention rules

Correction requests

Who can access

Legal questions about access and data

01 Can I open an account from anywhere in India?

02 Why do you ask for identity or payment proof?

03 How can I request a copy of my account data?

04 Can I ask you to correct account details?

05 What happens if my location changes?

06 How long do you keep payment records?

07 Who should I contact about cookies or security?

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